Peshawar, the capital city of Khyber Pakhtunkhwa (KPK) in Pakistan, is a vibrant city with a rich cultural heritage and a dynamic community. For residents and visitors alike, having access to essential services and support can make a significant difference in day-to-day life. Below is a comprehensive guide to the most useful helplines and links for various services in Peshawar.
Emergency Services
Police Emergency
• Helpline: 15
• Description: For any kind of police assistance, immediate help in case of theft, robbery, or any other emergency situation.
Rescue 1122
• Helpline: 1122
• Description: Emergency medical, fire, and rescue services. Available 24/7 to provide immediate assistance in case of accidents, medical emergencies, and natural disasters.
Fire Brigade
• Helpline: 16
• Description: In case of fire emergencies, the fire brigade service can be contacted for immediate response.
Health Services
Lady Reading Hospital
• Contact: +92 91 9211430
• Website: Lady Reading Hospital
• Description: One of the largest hospitals in Peshawar providing emergency and specialized medical care.
Khyber Teaching Hospital
• Contact: +92 91 9211440
• Website: Khyber Teaching Hospital
• Description: Another major hospital offering a wide range of medical services.
Hayatabad Medical Complex
• Contact: +92 91 9217140
• Website: Hayatabad Medical Complex
• Description: Provides comprehensive healthcare services, including emergency care.
Utilities and Municipal Services
PESCO (Peshawar Electric Supply Company)
• Helpline: 118
• Website: PESCO
• Description: For electricity-related issues, including power outages and billing inquiries.
WSSP (Water and Sanitation Services Peshawar)
• Helpline: +92 91 9219078
• Website: WSSP
• Description: For issues related to water supply, sanitation, and waste management.
Transport Services
TransPeshawar (BRT Service)
• Contact: +92 91 5255222
• Website: TransPeshawar
• Description: For information on the Bus Rapid Transit (BRT) service, including routes, schedules, and fare details.
Pakistan Railways
• Contact: 117
• Website: Pakistan Railways
• Description: For train schedules, ticket bookings, and other rail transport inquiries.
Women and Child Welfare
Women Crisis Center
• Contact: +92 91 9214065
• Description: Provides support and assistance to women facing domestic violence and other crises.
Child Protection Bureau
• Helpline: 1121
• Description: For reporting cases of child abuse, exploitation, or neglect.
Consumer Protection
Consumer Protection Council
• Contact: +92 91 9213040
• Description: For lodging complaints and seeking assistance regarding consumer rights and issues.
Online Government Services
KPK Citizen Portal
• Website: KPK Citizen Portal
• Description: An online platform for citizens to lodge complaints, seek information, and access various government services.
NADRA (National Database and Registration Authority)
• Helpline: +92 51 111 786 100
• Website: NADRA
• Description: For CNIC, passport, and other national identification services.
Conclusion
These helplines and links are essential for residents of Peshawar, ensuring they can access emergency services, healthcare, utilities, transportation, and various other support systems efficiently. Keeping this information handy can help in navigating any challenges that may arise, making life in Peshawar more manageable and safe.